Unfortunately, the administration of large stores, supermarkets, where the goods are in direct access for buyers, is very often faced with the facts of theft. The ideal loss from theft is about 0.3% of the value of the goods. In reality, however, such a loss may be greater, which is a significant amount, given the turnover. Store staff need to be trained on how to identify a thief in order to keep costs down.
Instructions
Step 1
Notice how the person moves through the store. Even if he came to this store for the first time and does not know where the goods he needs are located, he will purposefully move in their direction, along a clearly laid out route, putting in the cart with the goods that he considered necessary. Such a customer rarely returns to the department in which he has already been. The thief will move stochastically, repeatedly returning to the shelves that he has already visited. He will first go through picking and evaluating the intended items, then return to steal them.
Step 2
You can also identify a thief by his behavior next to the object that he intends to steal. Usually, he takes those objects that are at chest level - so he makes less movements that attract the attention of the guards. A potential var can drop several items at the same time and return only some of them to the shelf, imperceptibly pushing the rest into the pockets of open clothes. He can take and return the goods to the shelf several times, so that they can then hide it discreetly. At the same time, the thief, as a rule, involuntarily looks around to check if any of the staff or buyers sees the fact of theft.
Step 3
Sometimes the opposite behavior can also give him away - he takes the goods from the rack and abruptly walks away, not examining it and not being interested in the parameters of the goods.
Step 4
If a customer in a store constantly turns his head, looks up, trying to determine if a video camera is installed nearby, looks around, then there is a very high probability that he does not want to pay for the intended purchase.
Step 5
If there is a group of people who are planning to steal, then some of them can stage a joyful friendly meeting with loud cheers, while their accomplices, on the quiet, take the goods off the shelves and hide it under their clothes. The imitation of violent emotions that distinguishes a group of people is an alarming sign and a reason to look closely at customers in other departments.
