Unfortunately, it is difficult to insure against the emergence of a conflict situation. Almost every employee has either been involved in a conflict or has noticed a deterioration in the relationship between colleagues. Many in such a situation did not think about how to settle the dispute that had arisen. But it is better to approach any scandal consciously and not give in to emotions.
Here are a few guidelines to help you avoid straining your relationships with colleagues.
- Choose the right place of work. A decent proportion of conflicts arise from employee dissatisfaction. For example, they may not be satisfied with a meager salary or the impossibility of career growth. Remember that before employment, this information can be clarified by the applicant. Therefore, it is foolish to blame others if you have not taken care of your own future.
- Examine job responsibilities. Ignorance of their function often leads to conflicts. Adhere to the instructions and perform in good faith all the duties assigned to the position held. Don't let employees delegate tasks that they have to solve on their own.
- Listen to other people's opinions. Each person has his own point of view, you just need to be able to listen to a colleague. Any situation is part of the workflow.
- Eliminate possible reasons for the exacerbation of relations. For example, be polite and punctual.
- Avoid gossip. As a rule, gossip gives rise to interpersonal conflicts. If it is quite simple to eliminate an unpleasant incident at work, then a conflict with an individual person threatens to deteriorate relations.
If there is a conflict situation with a colleague, then the following steps should be taken:
- Refrain from revenge. This does not mean at all that you will have to endure insults in your address. If the employee wants to provoke further conflicts, then stop communicating.
- Do not talk about it with other colleagues, because the words can be misinterpreted and passed on to the offended employee.
- Avoid emotional reactions. Agree that it would be foolish to quit your favorite job because of one conflict. Also, do not cry in front of the employees of the organization. If tears come to your eyes, then go to neutral territory. This will give you a chance to calm down and reflect on what happened.
- Talk to the manager. Sometimes an offended person tries to frame a colleague. In this case, you should contact your immediate supervisor. It should be noted that this situation reduces the performance of the team.
