Communication is an integral part of human life. Subject to competent interaction with others, you can establish contact even with people prone to conflict relationships.
Individual personality traits
When communicating with the interlocutor, take into account his individual characteristics of character and temperament. For example, a choleric person is by nature an emotionally unbalanced person and is prone to sudden mood swings. Knowing about this character trait, you should not take his unexpected outbursts of anger seriously. In such cases, it is better to refuse communication under a plausible pretext and postpone the continuation of the conversation to another day. Choleric people not only quickly lose their temper, but just as quickly and cool down, forgetting about the essence of the conflict.
If a conflict situation arises in communication with a sanguine person, then you should be on your guard. Most likely, the situation really got out of control, and the interlocutor is determined. Sanguine people are not prone to conflict by nature and are determined to maintain a stable relationship for a long time. If something does not suit them in communication, they calmly express their discontent and offer ways to resolve the disputable situation.
You need to communicate with melancholic people extremely carefully and avoid harsh statements. They can get upset about little things and get depressed. It is worth considering their touchiness, and noticing changes in mood, delicately ask what is the matter. They should be told that what was said was not intended to be a personal grievance, and given time to calm down and forgive.
Phlegmatic people are slow to perceive information and are not inclined to publicly show their emotions. If they don't like something in the relationship, they mentally give a second chance to the interlocutor, but do not speak out loud about the problem that has arisen. An insignificant reason may become the last straw, and only then the phlegmatic will express his indignation. However, he will "collect in a heap" all the shortcomings about which he was silent for a long time.
Conflict-free communication rules
Conflict-free communication with people is possible if you adhere to mutual respect and competently conduct a dialogue. Be inherently friendly and avoid arrogance. Choose your words carefully and focus on the problem, not criticism of the person. Do not respond to provocations of your interlocutor and, if possible, switch the topic when the conversation is not to the point.
Express your opinion openly, but avoid excessive emotions. However, don't expect the other person to read your thoughts. Remain calm and confident as you state your position and present convincing facts and arguments.
At the same time, learn to admit your own mistakes when they are obvious. In difficult situations, try to take the position of a partner and analyze how you would personally act in his place. Each person pursues their own goals in communication, and sometimes disagreements can be avoided by finding a unifying motive or goal.
In cases where the conflict situation is growing, and it is impossible to come to a compromise, do not delay the showdown, but postpone the conversation to another day. After a while, when "passions subside", you can continue communication and try to come to an understanding.
