Hardly anyone is pleased to hear criticism in their address. However, often it is she who helps a person to see mistakes. However, understanding this positive moment does not always allow you to calmly perceive the comments of others. Indeed, criticism often hurts pride and causes resentment, anger, anger. So, how to deal with these negative emotions and learn to respond appropriately.
Learn to control your emotions
To adequately respond to criticism, you need to learn to restrain your emotions. To do this, first of all, it is necessary to highlight the main essence of the claim from all that has been said, without focusing on the negative color of the remark made. Then the focus of your attention will be directed to the very essence of the criticism, and not to the subjective assessment of the interlocutor, and it will be easier for you to remain prudent and calm.
Keep calm
It is always better to conduct a dialogue calmly, you should not impulsively and emotionally prove your case. Also, do not show the critic that his "attacks" in some way hurt your pride. The best course of action is to behave with restraint and at the same time to look interested.
If the critic raises his voice at you, it is undesirable to show aggression. Otherwise, you will become a victim of his provocation, and your conversation will end in a showdown. Better to confidently and calmly ask for a change in tone.
In the event that your opponent becomes personal, tries to "throw mud at you", offer him the following - either you will only discuss the essence of the problem, showing respect for each other, or you refuse to continue the conversation.
Try to benefit from criticism
No criticism, even constructive and fair, will bring positive results if a person does not want to understand and accept it. There are no ideal people who never make mistakes in anything. And if you saw that the criticism is really fair, you need to be able to admit it.
Having realized the mistake, you will be able to analyze its causes and avoid mistakes in the future. Thus, constructive criticism and the ability to benefit from it will allow you to develop both personally and professionally.
Give thanks for constructive criticism
Thank the critic for fair comments, whether they are harsh or sincere. The easiest way to say gratitude is to those who understand the value of criticism. In addition, with the help of such words, you can establish normal relations with even the most harsh opponent.
But how do you deal with unfair criticism? You have to accept the fact that other people can be wrong too. Let them have their own point of view, different from yours, even if categorical. Each person decides for himself whether to follow his shortcomings or overcome them.