Criticism is akin to art if you know how to use it correctly, because it is called upon to improve our life. Unfortunately, not everyone knows how to assess the actions of other people objectively, this makes the criticism in the mouths of some people look not as a constructive conversation, but as an insult to a person.
The most important thing that the critic needs to remember is that it is necessary to speak not in general, but in the case. However, even in this case, there is no guarantee that the criticism will be perceived objectively. If you want not just to scold a person, but to convey your thoughts and ideas to him, it is worth remembering some rules in such conversations:
The main thing is to remember the purpose of the conversation, the result that you want to achieve, and formulate expressions depending on this. For example, if you need the work to be done urgently, this is one thing, but if you want the quality of the work to be higher, this is another.
"Correct" criticism does not just point out mistakes - the critic must suggest possible ways out of the situation. Therefore, it would be wrong to build a conversation in the tone of an accusatory speech. Perhaps it is worth asking what the offender himself thinks about this.
Your comments should not start with the words "you" or "you", because these phrases are initially accusatory. Better to say "I think" or "I think." For example, if a person did not cope with a part of the task, then you should not say that he did not cope with the task. Worse, he failed the mission. We can say that in your opinion, he did not quite cope with this job. The opponent will take these words much more calmly, and it will be possible to continue the dialogue with him in a constructive manner.
During "debriefing" you should not generalize - say phrases like "you always do this", "you do this all the time." Better to say "in this case, you did it." And tell what the essence of human error is. That is, it is best to consider the specific situation, and not the qualities of the person.
Do not praise some in order to belittle others. Phrases like “even a stupid old woman knows that” or “any preschooler understands more than you,” or “even a cleaning lady earns more,” humiliate a person. At the same time, not only the purpose of the conversation will not be achieved. A person may be offended, withdraw into himself, and as a result, he may have many complexes. This is especially true for children.
