If a person is not satisfied with something in the behavior of another individual, he begins to criticize him. It is useless to do this behind your back, so you have to express it personally. And this often causes resentment and misunderstanding. To correct the reaction, it is necessary to learn how to speak correctly about the complaints.
Instructions
Step 1
Constructive criticism will be appropriate in any situation: at home, at work, in communication with children and parents. It is only important to speak calmly, without undue emotions. Before you say something, think about why you are going to do it? Do you want to change something or just humiliate the interlocutor? In the first case, you can start a conversation, but in the second, a correct and effective dialogue will still not work out.
Step 2
Think, is this criticism appropriate now? Can anything be changed? For example, you are going on a visit with your spouse. And you meet before the event somewhere on the street or already at the threshold of the place of celebration. And at this point, you may notice that the partner is dressed inappropriately. At such a moment, you can express your opinion, but it will no longer help, it will no longer be possible to fix it. And as a result of your words, the mood of both will be ruined. There are times when it’s worth keeping silent. Just analyze, will your words help, how will they be perceived?
Step 3
Choose the right place for conversation, you do not need to express something in front of the audience. If you are at work, call the person to your place or choose a moment when no one is around. Public flagellation can produce results, but it can also cause negativity. A closed conversation will allow a person to save face, correct what they have done imperceptibly, and still retain the respect of this employee in your person. Even with a wife, you should not argue in front of children, so as not to raise doubts in the kids about the authority of the mother.
Step 4
It is better to start a dialogue with praise. Find something that is done perfectly, say it, make it clear that you are well disposed to the interlocutor. And only then tell about the shortcomings. This method makes it possible to better perceive information. If you start with shortcomings, the person will close, and many simply will not hear. Be correct and make it clear that criticism is an opportunity for growth, not an attempt to point out failure.
Step 5
Never blame a person, don't get personal. Talk about what you have done, about what is good or bad in your actions. The person himself is unique, and it is necessary to separate personality and activity. Therefore, during criticism, there is no place for insults, even veiled ones. When discussing errors, it is important not only to point out them, but also to suggest that we look for solutions to these problems together. It is necessary not only to order how to do it, but to think together about the optimal solution. This will increase productivity and make communication more productive.
Step 6
Be sure to praise the person after they change the project or their behavior. Take time to tell him that he did the right thing. This will smooth out the impression of the previous conversation, make communication easier and more convenient for everyone. If you have time for criticism and condemnation, then you will not be able to get around a good job either, and you will emphasize its importance for you or your team.
