In relationships with people, it is important to observe the measure. Softness and delicacy are very pleasant character traits. However, if they turn into irresponsibility, a kind and tactful person can fall prey to pragmatic acquaintances.
Instructions
Step 1
If it seems to you that everyone offends you, consider whether this is so. Perhaps you are just insecure, and take ordinary remarks and friendly jokes as attacks. Take a closer look at others, how they behave in such situations - maybe they calmly agree with what was said or are joking? If you like this behavior or its result, try to take an example from them.
Step 2
If you really need to defend yourself, try to imagine yourself as a separate state. You want mutually beneficial relationships with your neighbors, but you need to maintain independence. Think about how far you can allow others to enter your territory, and what should remain your secret. What are you willing to do for the sake of maintaining good relations, and what you cannot sacrifice.
Step 3
Learn to refuse people. If your delicacy requires you to agree to an unfavorable offer, wrap, figuratively speaking, the refusal in lace paper and sprinkle it with perfume: "I am very sorry that I cannot accept your offer, but this is how I have circumstances …" Explain what this is beyond the circumstances, it is not necessary. The main thing is that you cannot.
Step 4
Come up with some formulas for politely ending an argument. For example: "Thank you for sharing your opinion, I will definitely take it into account." Adopt the experience of a variety of customer services when communicating over the phone: "Your call is very important to us, please do not hang up." Further - pleasant music to comfort the client. The main thing is not to be bothered anymore.
Step 5
Very often people get lost when faced with the rudeness of officials. In this case, before going to the government house, study your rights and obligations of employees. You can take the text of the law or ordinance with you to feel more confident. In difficult cases, the conversation can be recorded on the phone in order to have evidence for other instances. Behave in such a way as not to give grounds for accusing you of any wrongdoing.
Step 6
If you think that at work you are forced to perform other people's duties, and you do not like to swear, try to refuse in a joking manner. To another request to work for a colleague, answer with a smile: “For 50 percent of the salary. If you share your work with me, can you share your salary as well? Remember, you don't owe anything to strangers. If they want you to do something for them, let them motivate you.
