The interaction of a person with people around him takes place in various forms: meetings, speeches, interviews, negotiations, etc. Each has its own rules. However, it is worth discussing the basic principles of effective communication.
At least two people always interact (you and the interlocutor). A contact is established between them - a dialogue.
Everyone has the right to personal protection of borders and rights, but not everyone is aware of and defends this. The word "privacy" in English means "privacy, personal space." Unfortunately, the Russian people lack respect in this aspect. And this is not surprising, because for many centuries the people have been exposed to invasions and disrespect, which is why people not only do not defend their rights, but are also unconsciously guided by directly opposite beliefs that have been absorbed since childhood and the departure from which leads to internal resistance and fear. How is this expressed? This manifests itself in a misunderstanding that:
- everyone can defend their own interests,
- have your opinion and express it,
- do not meet the expectations of others,
- asking questions and not answering the questions of others,
- has the right to say no,
- refuse to continue a conversation on an unpleasant topic,
- express your own dissatisfaction with the salary that is happening, that is, to be yourself, not like others.
Imagine a situation where you are asked for information that has been entrusted to you under the heading "confidentiality". And you, as an obedient man, begin to give out everything that only you know. Why are you doing this? Because you want to be recognized, to show other people that you are trusted and you are aware of some secret strategies. You can be manipulated, realizing that you are able to tell about everything if you find the key to your self-esteem.
Or another situation, when you go to the boss's office, and he is furiously shaking the documents that were made by you. You begin to make excuses, which arouse even greater rage in the leadership. But why? Why not calmly ask a question about what your boss does not like about your work, note all the mistakes for yourself and fix the work.
Your communication with other people can be effective only when you are aware of the rights of others to their personal space. The most important thing is the right to be different, not like you, to have different interests, desires, motives, views, ideas and goals, that is, the right to individuality, otherness. Another person may not meet your expectations, he should not respond with sincerity to sincerity, be kind, understanding, sympathetic, etc. And human representations in these terms are often quite naive. By understanding and accepting this in other people, you provide effective communication with any person.
