Conflict situations are inevitable in conditions of close contact with other people. The reason can be any trifle that, at a superficial glance, has no meaning: a careless word, an unexpected reaction to a reply, conscious or unconscious rudeness on the part of one of the interlocutors. In order to prevent the development of conflict and get out of the situation with dignity, it is important to treat the situation correctly and behave accordingly.
Instructions
Step 1
Find out the reason for the rude statement. Usually, you can immediately see if the person really wanted to offend you or if they faked you by accident. Do not publicly react to careless statements. Wait until you are alone with the person and express yourself, ask not to say such phrases in the future. Most likely, the interlocutor will understand you, apologize and take into account your comments in the future. Don't remind him of the mistake if it doesn't happen again.
Step 2
If an offensive statement was made intentionally, in no case do not respond with aggression either in words or in actions. This is a sign of weakness on your part and a reason for further attacks. If a person wants to annoy you and saw your weak point, you will no longer have mercy.
Step 3
Don't react in any way. Remain calm, both externally and internally, regardless of whether your opponent's words hurt you or are indifferent. Your serenity will at first spur him on, and later will drive him to fury: none of his attempts will be crowned with success, you are indifferent to everything. For this method, you will have to be very patient - the attempts of the offender will continue for a very long time.
Step 4
Be condescending. Perceive the offender a little from top to bottom, show your pity for him, as for a person of a dull mind. In this case, attempts to offend you will continue, but already under your control: the offender will be aware of your attitude towards himself and, trying to bring you down to his own level, will continue to irritate and provoke aggression and weakness. You can watch him and enjoy his impotence.
Step 5
Play along with him: portray crying and hysteria, giving all your gestures exaggeration, comic, grotesque. Under no circumstances should you tune your inner state in accordance with the reaction your opponent expects. On the contrary, after playing an actor's sketch, start smiling. He achieved his goal to some extent, and you remained calm.
