It is believed that when dealing with strangers, one should behave kindly and ignore all attacks from them. It was on this principle that children were brought up in aristocratic families. In past centuries, friendliness and deference were indispensable personal qualities of representatives of high society.
Today, courtesy is considered a sign of dignity and a high level of culture. Of course, delicacy and restraint should be present in any conversation. However, excessive and over-the-top courtesy is fraught with health problems and mental breakdown.
German scientists have studied the condition of workers in various professions, which involve polite and courteous communication with clients. In the course of the experiment, it was found that workers who suppress their true emotions and hide them under a friendly smile, after such communication, had a rapid pulse and signs of nervous excitement.
The same thing happens if you forbid yourself to throw out true emotions. Of course, you don't need to vent your anger on others and compensate for all your internal aggression against them. Nevertheless, suppressing your impulses and crying from the heart is also not worth it.
In case of any disagreement, psychologists recommend expressing your thoughts in a tactful, but at the same time tough and convincing form and be sure to argue for them. If you are angry that your interlocutor has a different point of view, it is better to stop controversy altogether or change the topic. But in no case should you agree with him out of politeness, holding back at this time an insane storm inside yourself. Otherwise, she will simply drive you into the deepest depression.
There are also times when you have to portray courtesy in the presence of a person who causes dislike or is simply unpleasant. In this case, you can just smile at him and try to think about something pleasant, forgetting about the presence of the ill-wisher. If you play disposition towards him, then within yourself you will generate even more hatred.
The depicted affability and internal enmity cause emotional disharmony in a person. As a result, stress and depression will not bypass him. Therefore, in any situation, try to be as sincere as possible, but at the same time never forget about the rules of communication and culture of behavior. Being overly truthful can present you as ill-mannered or unbalanced.