Conflict Resolution Methods

Table of contents:

Conflict Resolution Methods
Conflict Resolution Methods

Video: Conflict Resolution Methods

Video: Conflict Resolution Methods
Video: Conflict Resolution Methods 2024, May
Anonim

Conflicts arise in any collective. They are in the family, at work, among relatives and friends. At the same time, there is a clash of different interests and there is a need to find some kind of solution that will be optimal in this situation.

Conflict Resolution Methods
Conflict Resolution Methods

Instructions

Step 1

Conflict is a controversial phenomenon. Sometimes it can be called negative if the participants blame each other, quarrel and cannot find the right way out. This leads to a deterioration in relations, claims and grievances. But sometimes this situation makes it possible to look at things in a new way, to find a more successful approach than was previously proposed. This happens if the participants are looking for a way out together, offer different ideas, combine the proposed options.

Step 2

Collaboration is about finding a solution that suits all parties. None of the participants insists on their position, but only proposes their solution, states their vision. This creates new opportunities. Usually, the symbiosis of different views provides effective ways out of such a crisis. This method is suitable for friendly teams, where no one wants to stand out at the expense of others, where collective interests are higher than personal ones.

Step 3

Accommodation is also a good way out of conflict. This method is used when the interests of the management and the subordinate clash. In this case, the position of the one who is higher in status or morally stronger is taken. The second participant only agrees with the opinion of the authoritative person, without insisting on his views. Sometimes it is easier to dodge confrontation than to lose in a collision with an unequal opponent. Adaptation cannot be called a weakness, it is often a strategic decision that allows you to stay in the workplace, build friendly relations with others.

Step 4

Conflict can be resolved through coercion. Participants in this event can be forced to follow a specific decision. Here social status, position, maximum experience, more reasoned position can serve as a weighty argument. Having a certain priority, a person imposes his decision, it is this decision that is accepted as correct, and on this the conflict is considered settled. Sometimes this is a variant of self-affirmation at the expense of others.

Step 5

Any conflict can be avoided, simply not to participate in this action. In this case, you do not need to express your opinion or come up with arguments. This is wise behavior, because you don't need to show yourself. Suitable for people who do not want to be seen, do not seek to promote their ideas, or simply do not have them. This method is for those who do not have big ambitions, or are trying to realize themselves not through problem situations. Sometimes it suits those who understand the meaninglessness of any confrontation.

Step 6

Compromise also provides an opportunity to find a good way to settle things. It looks like cooperation, but in this case, each side makes concessions, refuses part of its requirements or beliefs. As a result, not a new idea arises, but something in between that suits all parties to the conflict.

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