In any relationship, disagreements happen. This applies to all spheres of life: personal, professional, creative, etc. Many people take controversial situations quite seriously, they are painfully worried. However, psychologists insist to treat them positively, moreover, to learn to regulate them, making the right conclusions and modifying relationships. How to effectively resolve the conflict?
- When a disputable situation arises, it is very important to show maximum patience and self-control. Let your opponent blow off steam, make all the claims. However, do not interrupt or comment on it. This will reduce your and your opponent's inner tensions. Then you can move on to a constructive conversation.
- When justifying claims, make sure that the interlocutor does not again switch to an emotional tone. Try to avoid insults and harsh phrases. The conflict will subside over time, but the residue from rash words can destroy a relationship. Remain respectful of your opponent during an argument, even if he is wrong. If you plead guilty, apologize, regardless of the age, social status and gender of the interlocutor.
- Psychologists and experienced debaters have long noted that the closer opponents are to each other, the higher the intensity of passions between them. Therefore, anticipating a loud quarrel, try to keep your distance. Move away or move away from the other person and try to rise above the situation, controlling your emotions.
- It so happens that the instigator of the dispute deliberately provokes a conflict and incites you. This should not be allowed. Shouts and accusations will not help the cause, you can only completely upset the relationship. If you find yourself in a similar situation, just walk away from the conflict. Leaving can be explained by a reluctance to continue the conversation in an emotional tone. During such a time-out, calm down, analyze the situation, choose the right words.
Useful Tips
Psychologists recommend avoiding the following behavior during a conflict:
- do not demonstrate your own superiority,
- do not absolve yourself of responsibility and do not blame the opponent for everything,
- do not criticize the interlocutor, exclude verbal strikes on "pain points",
- Don't exaggerate your positive role in relationships.
But the most successful way to resolve a conflict is to end it in a timely manner. This is where you need intellectual flexibility. At the first signals of an impending storm, you can try to smooth over the rough edges by being the first to start an open dialogue without emotions or pretensions.
However, there are situations when conflict is simply necessary. For example, to defuse an oppressive situation (so to speak "open an abscess") or to break off relations. It is very important here to control your emotions and be as rational as possible.
