The first meeting between the counselor and the client is a fundamental part of the entire counseling process. The effectiveness of further meetings may directly depend on how the first conversation is started.
Instructions
Step 1
Start the meeting with a friendly handshake. This will show the client that you are ready to start an effective interaction.
Step 2
Introduce yourself first, then find out the client's first and last name. At the very beginning of counseling, you should not learn too much unnecessary information.
Step 3
Create a safe environment for the client. Most often, a person comes to a counselor with a sense of fear and excitement.
Step 4
Take on the role of the proactive side. Try to be the first to ask questions of concern to the client. Avoid questions with unambiguous answers, this can lead the client to a dead end.
Step 5
Familiarize the client with the structure of the consultation procedure. At the very beginning, decide on a time frame.
Step 6
Find out from the client on whose initiative he went to the appointment. The expediency of meetings should be clarified.
Step 7
Show the client that every meeting you meet can be of great benefit.
Step 8
Encourage any form of customer openness. No one else can solve problems except himself.
