Conflicts are a normal, natural and natural result of a person's expression of his thoughts, actions, emotions in relations between people. In a conflict situation associated with disagreements about work, interests, bad mood of the interlocutor, etc. absolutely everyone got there. However, there are no identical people, therefore, different styles of behavior in conflict situations are distinguished.
Evasion
This style of behavior is expressed in the unwillingness of one of the participants to defend someone's interests and the desire to get out of the conflict as soon as possible. This style is chosen when they do not want to complicate relations with an opponent or feel self-doubt and inability to compete. Perhaps the subject of the conflict is not significant for adherents of such behavior, or the participant has found for himself other ways to resolve the issue.
This style is chosen by emotionally balanced people who know how to soberly assess the situation and choose ways of solving. However, it is ineffective if the conflict arose for objective reasons, since when avoiding, the reasons will only accumulate, which will lead to conflict in the future.
Adaptation
A method of smoothing out the conflict by making concessions to the opponent. It is used when for the participant the relationship with the opponent is more important (friendly, partnership), and not the win. Also, the reason may be the lack of other solutions when the discussion is at an impasse.
Like evasion, this style of behavior is passive, but can be applied to any type of conflict.
Confrontation
It is used if you want to defend your point of view at all costs. Moreover, any methods can be used for this: the use of force, blackmail, threats, the imposition of one's opinion, and others.
Applying this style, the participant is confident in his strengths, superiority over the opponent, or he is in a more advantageous position (perhaps even higher up the career ladder). Also, this style is chosen when the problem is important and the participant does not risk anything.
Confrontation is characterized by a rejection of joint actions and can lead to negative consequences in the future. This style is not always suitable and requires skillful use.
Cooperation
Unlike confrontation, this style is aimed at finding a mutually beneficial solution for all parties to the conflict without harming the interpersonal relationships of the participants in the problem.
It is used in case of mutual desire of the parties to resolve the conflict on mutually beneficial terms and preserve, when there is trust and respect between the parties, mutual interests.
This style requires a lot of time from the participants of the parties, the ability to listen to the opponent and clearly express their point of view.
Compromise
Perhaps the most rarely used style of behavior, since it involves satisfying the requirements of both parties, but only partially.
It is used when other methods are ineffective, the participants have the same status and are simply forced to reconcile, and as a result of negotiations, the plans of both parties have been adjusted.
The ability to compromise is a rare occurrence and not inherent in everyone.
