Each person may have their own reasons for crying. One raises his voice, fighting his own insecurities. The second may not even notice that his behavior has changed. The third is not able to control the emotions raging inside. And these are not all options for the reasons why a person screams. However, in any case, you need to know how to behave in a situation when the interlocutor begins to speak in a raised voice.
There are people who, having got into a delicate situation, begin to respond with a cry when they shout. However, this behavior is fundamentally wrong. Firstly, getting infected from the "screamer" and starting to behave as aggressively, you can provoke a serious quarrel. Secondly, some individuals deliberately provoke people around them so that they cease to control themselves, break loose and start screaming. From this, the personality provocateurs get moral pleasure and are fed by someone else's energy, they can be called in their own way energy vampires. In addition, shouting in response will not help resolve the situation and can be perceived from the outside as an additional provocation, as an attack.
When in front of you is an uncontrolled aggressor who does not care about the volume of his voice at all, you need to try to pull yourself together and, unlike the interlocutor, start talking calmly, quietly, you can even go to a whisper. In a number of situations, this strategy works: a person who has just yelled and raged gradually calms down. However, you should always remember that all people are different. There are individuals who can react to such behavior with even greater indignation, regarding it as an additional provocation. How then to proceed?
Another effective and generally reliable option is the banal interruption of communication. At least for some period of time. You can just shut up, try not to react to a cry from another person. Or even leave the premises to another room, to the balcony, to the street. Such a pause will allow you to take control of your emotions, and the "screamer" will give the opportunity to cool down and calm down a little. Just remember that silence or withdrawal should not be demonstrative, provocative or pretentious, with a touch of resentment and disappointment.
Almost flawlessly in situations where a person is on edge, when his voice is getting louder and is ready to break, touch works. If there is such an opportunity and the relationship allows, then it is worth taking the screaming person by the hand, gently touching him on the shoulder, or even hugging him without words. Such an action on your part can, firstly, shock, thereby forcing you to be silent, and, secondly, a little to calm down the emotions inside the aggressor who is screaming. Tactile contact can work wonders. In addition, if a person screams because of his inner weakness, because of worries, excitement, stress or insecurity, touching and hugging will not only have a sobering effect. They will help a person feel supported, and therefore calmness can come faster.
If there is a chance that the yelling person will hear you, you can try to gently tell them that their behavior scares and bothers you. It is worth making it clear that you are worried not only for yourself, but also for the “screamer”. Perhaps the person who raised his voice is simply trying to make sure that he is accurately heard, listened to, understood and accepted.
When you know for sure that shouting acts as a manipulative action, you can try to confidently, but not harshly, pull the person away, tell him / make him understand that he is behaving inappropriately, that his shouting and shouting act on you in a negative way, interfere with work, or do some other business. In some cases, it can be helpful to shame the aggressive person. But remember that such behavior on your part can only be in a situation when you are really sure of the reasons for the scream, that fear or insecurity is not hidden behind a raised voice.
One of the simplest behaviors when yelling at you is to remain calm and routinely ask the person to stop yelling. It is not worth voicing such a request in a raised voice, without reproach or anger. Never snap back, do not be rude to the "screamer", otherwise you can cause an even more violent reaction on his part.
