Conflicts arise in our life quite often. So that the conflict does not bear destructive consequences, try to follow some rules of behavior in a conflict situation.
Let your partner blow off steam. If the opponent is extremely irritated and aggressive, then you will not be able to agree and solve the problem. Try to calm down and isolate yourself a little. Let him scream, try to hurt you, then you completely ignore his attempts to lead you to negative emotions.
Substantiate your claims. After your partner has calmed down, explain to him that you will only consider facts and objective evidence. If your partner is trying to reconnect emotions, calmly explain that his arguments relate to his guesses, not facts.
Reduce aggression with unexpected tricks. Ask your opponent for advice, ask an unexpected question, and compliment. Do not give your partner negative assessments, but try to translate his emotions into positive ones.
Ask for the desired end result. Ask your opponent to formulate the problem and the desired end result. Put together some solutions to the problem and find a solution that works best for both of you. When solving a conflict, both of you should be victorious.
Don't humiliate your partner. Do not hurt his dignity, do not affect his personality. Do not assess a person, but only his actions. Be on an equal footing with your opponent.
